Using your Gift Voucher

So you've got a gift voucher that you want to use online? Great! Follow these steps to redeem your voucher.

Step 1

Enter your 15 digit code (complete with dashes) into the 'Gift Voucher' section.

Step 2

The cart will validate your voucher and show the amount deducted from your total. It will also show the remaining voucher balance (if any).

Step 3a - For purchases less than voucher value

Carry on with checkout as you normally would.

When you arrive at payment options, the system will show that you have a gift voucher applied to the payment.

If the total value of your purchase is less than the value of your voucher, then the system will inform you that no further payment information will be required.

The remaining balance will be available to use at a later date.

Step 3b - For purchases more than voucher value.

If the total value of your purchase is greater than the value of your voucher, you will be required to enter your card details to settle the balance. The SagePay form will load automatically to allow this.

If you fail to enter your card details, and there is an outstanding balance to pay, the system will remind you with a message and by highlighting the card data fields in red.

Registering a Customer Account

There is no need to register for an account to save unspent balance, but registering does have benefits, such as keeping record of your remaining balance, and managing multiple vouchers, amongst other things.

Other Ways to Use Your Voucher

You may also use your voucher for orders placed by telephone at our Chesterfield Store on 01246 279382, or our Liverpool Store on 0151 2288 377.