Your Right to Cancel

1: Right to cancel

You have the right to cancel this contract within 14 days without giving any reason

2: Cooling off period

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier in physical possession of the goods.

3: Informing us of your decision to cancel

Please email us at

4: Option for submitting cancellation via electronic form

Please fill out our contact form, and include all info required on here.

5: Cancellation deadline

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

6: Effects of cancellation

If you cancel this contract, we will reimburse to you all payments receive from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than -
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of the reimbursement.

7: Retention of reimbursement

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

8: Return of goods

In the case that goods have already been received, you can elect to either send the goods back yourself or alternatively allow us to arrange collection of the goods.

In the case that you choose to send back the goods you will send back the goods or hand them over to us at Love Brewing, 292-294 Chatsworth Road, Chesterfield S40 2BY, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the end of the period of 14 days has expired.

9: Return cost

In all cases you will have to bear the direct cost of returning the goods.

For UK Mainland deliveries under the weight of 30kg the cost is estimated at a maximum of £10 per parcel.

For all other destinations, return carriage cost is estimated at a maximum of the outbound carriage cost plus an addition of no more than 10% (to cover the direct cost as charged to us by the carrier).

10: Consumer's liability for the diminished value of the goods

You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.